If you are experiencing issues, please review the Frequently Asked Questions (FAQs) prior to contacting the UW Medicine ITS Help Desk.

Log In - Password Issues

UW Technology
24 hours a day, 7 days a week.
(206) 221-5000


On-line training modules are tested and certified to work in the AMC environment. These training modules will typically work outside of the AMC environment, including access from home using personal devices. UW Medicine ITS policy includes support for personal devices on an as time allows basis. If you cannot launch or complete on-line training modules please contact the ITS Help Desk.

UW Medicine IT Services Help Desk
24 hours a day, 7 days a week.
(206) 520-2200

To help resolve your request, please be prepared to provide as much information about the issue including:

  • The name of the training you are trying to access
  • Your location where you are trying to access the training
  • A short description of the problem
  • Your preferred method of contact and follow-up

Current Training & Education Initiatives

Harborview Medical Center:

UW Medical Center Montlake:
  • For more information about UWMC training, review your learner home page in the Learning Hub.
  • Reports: UWMC Montlake LMS Reports
    • Note: If you are unable to access the UWMC reports portal, please contact the UW Medicine IT Services Help Desk for assistance.

UW Medical Center Northwest:
  • For more information about UWMC Northwest training please visit the UWMC Northwest Intranet Page

UW Medicine Practitioners:
  • Medical Staff Onboarding
The Medical Staff Onboarding program provides new practitioners with an introduction to the University of Washington, UW Medicine and UW Physicians. Information about the program can be found on the MSO web site and on the UW Medicine Organization Development & Training orientation web site.

UW Physicians Compliance:

UW Physicians members are required to take training on hire and annually. For more information about training, visit UWP provider Compliance Education.